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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Dena Morris

February 27, 2023

5  out of  5 rating by Dena Morris
"We had a great experience working with Amanda Lopez and Nicole Forman. Both have always been helpful."

Carolyn Silva

February 21, 2023

5  out of  5 rating by Carolyn Silva
"Hands down best place to go everyone is really nice answer all my questions and concerns Amanda has always gone above and beyond I can email her at random times and she makes sure to answer back and help me out!"

LeJae Potts

February 20, 2023

5  out of  5 rating by LeJae Potts
"Excellent prompt service. 40 years with State Farm, very easy to access help when needed whether a claim or other issue. Nicole and Amanda are the best!"

West Tx

February 17, 2023

5  out of  5 rating by West Tx
"This is the easiest office to deal with, I always ask for Amanda. She’s very punctual and kind"

Alisha Cavazos

February 3, 2023

5  out of  5 rating by Alisha Cavazos
"I highly recommend Nichole Forman’s office!! Our agent Amanda has been a great help! She goes above and beyond to help us get the best deal possible! I contacted her regarding my homeowners insurance and not only was she able to get us better coverage than our current policy, she was also able to help us save on our monthly premium!! I will definitely be recommending her to my friends/family!! We will now be fully covered under State Farm because of our exceptional experience from auto to life to home insurance!!"

Judy Wood

February 2, 2023

5  out of  5 rating by Judy Wood
"Working with Amanda Lopez is always great. I can email her and she already responds so quickly. Amanda quickly worked with Tanner closing on his house. She readily assisted with Jenna with her apartment insurance. Love how easy and no stress when working with Amanda Lopez at State Farm Nichole Forman agency. Appreciate all your hard work and dedication, Judy Wood."

Emmanuel Camiling

January 31, 2023

5  out of  5 rating by Emmanuel Camiling
"A lot cheaper than my previous auto insurance and the quotation is fair, as far as I know. Agents are accommodating, especially Amanda Lopez, and the process itself is a lot simpler than I thought."

Matthew Miller

January 30, 2023

5  out of  5 rating by Matthew Miller
"Nichole and her team were awesome! Was fed up with my old insurance making crazy rate changes, but Nichole was able to get me the same coverage at a much better rate AND a real person to work with! She was super friendly, and I was in and out with my new policy in 30 minutes -- with no prior appointment! Highly recommend!"

Mary Moore

January 27, 2023

5  out of  5 rating by Mary Moore
"Excellent customer service with Amanda Lopez"

Matthew Asel

January 26, 2023

5  out of  5 rating by Matthew Asel
"Amanda in the office made switching my insurance from Indiana to Texas very easy. She kept me up to date throughout the entire process and made the switch as painless as possible."

Marianne White

January 25, 2023

5  out of  5 rating by Marianne White
"I'm always able to walk in and get quick help with whatever questions I have insurance wise. Amanda is so helpful in keeping me on track with my policies no matter how disorganized my life gets. I really appreciate someone that knows me, my needs, and being able to walk into an office and talk to a familiar face whenever I need something! They also saved me hundreds of dollars per month in insurance premiums!"

Keri Ford

December 1, 2022

5  out of  5 rating by Keri Ford
"The best and most personable insurance agent you will ever find!"

Lil Beto

November 30, 2022

5  out of  5 rating by Lil Beto
"I highly recommend Amanda at Nichole’s office. I trust them with my auto, home and life insurance needs. These girls are the best!! Make you feel like family"

abbyegale birkenfeld

November 30, 2022

5  out of  5 rating by abbyegale birkenfeld
"Super helpful with getting the best rates!"

Leroy Birkenfeld

November 30, 2022

4  out of  5 rating by Leroy Birkenfeld
"Amanda did an awesome job getting us home and auto insurance. Very quick and always friendly and swift to get back to me. Thanks awesome job"

Priscilla Vasquez

October 6, 2022

5  out of  5 rating by Priscilla Vasquez
"Great experience so far when switching to this company! My monthly premium was cut in half and that’s because I added a second brand new vehicle! My previous insurance company wanted to charge me twice the amount for only one car! So glad I was able to save with State Farm, Amanda was super prompt and helpful, highly recommend!"

Emily Holland

October 5, 2022

5  out of  5 rating by Emily Holland
"I have been using State Farm for auto and my renters policy! Amanda is such a great communicator with anything and everything. She has been a huge help in assisting me with my first claim. State Farm has been efficient throughout the whole claims process with timelines. She also is able to help me all the way in Dallas!!"

Kyle Hammond

September 29, 2022

5  out of  5 rating by Kyle Hammond
"State Farm and Amanda Lopez in particular went above and beyond to help out on finding my significant other and I the best policy to insure ourselves. They were very responsive and quick to help; I can’t reccomend them enough!"

Callie Pullen

September 22, 2022

5  out of  5 rating by Callie Pullen
"Nichole is THE BEST State Farm agent one Lubbock! Always there for you! She is very knowledgeable about all things insurance. Highly recommend her! 👏🏻👏🏻👏🏻👏🏻"

Krys Baker

September 22, 2022

5  out of  5 rating by Krys Baker
"Nichole and her team are great to work with! They are timely and honest. I use them for my home and multiple automobiles - she even converted my 4 teenagers through high sill and college. I highly recommend them for any insurance you may need. They are the best."

Jason Queener

September 21, 2022

5  out of  5 rating by Jason Queener
"Amanda was very thorough and easy to work with in getting us quotes and setup with our new insurance. Would definitely recommend them."

Steven Garcia

July 18, 2022

5  out of  5 rating by Steven Garcia
"I've been with multiple agencies and I can honestly say this place, specifically Amanda, is the best!!! It's almost like I'm dealing with a friend and not an agent. You really feel like she cares and isn't just some company after your money. I had a terrible wreck a few years back and Amanda was there every step of the way. Sometimes just checking on me. Insurance can be a huge headache, but not here, and definitely not with Amanda."

reba green

July 12, 2022

5  out of  5 rating by reba green
"Amanda was absolutely wonderful in assisting us concerning the accident on 7/6. We were in her office. Made the call to the other insurance company responsible, Amanda guided us through to make sure the other company had all the necessary information about us and the other two parties involved. Thank you soo much."

Jake Arnove

July 12, 2022

5  out of  5 rating by Jake Arnove
"Responsive, helpful, and goes out of her way to get you the best rates."

Martha Vargas

July 8, 2022

5  out of  5 rating by Martha Vargas
"Amanda Lopez always prompt in answering any questions on my policies,ALWAYS figures out what the best for me and my family's needs..VERY FREINDLY"